See what happened to an email with Mail history
Use your Mail history to see what we did with an email in the last 48 hours, and why
On this page
Can't find an email? Your Mail history shows the last 48 hours of emails we've processed for your account, and what we did with each one.
Filter what you see
You can filter the list by all actions, screened, spam, rolled, unsubscribed, or allowed.
What the labels mean
Each email has a label showing what happened to it. Here are some you'll see:
| Label | What it means |
|---|---|
| screened | The Screener held it because it's from a new sender. |
| blocked | It's from a sender you've blocked. |
| spam | The Spam Blocker matched it with our spam check. |
| cold | The Spam Blocker thought it was a cold sales email. |
| adult | The Spam Blocker flagged it as adult or explicit content. |
| blocklisted | It matched your Custom Blocklist. |
| rolled | It was added to one of your Rollups. |
| unsubscribed | It's from a sender you've unsubscribed from. |
| priority | It's from a Priority Sender, so it went straight to your inbox. |
| allowed | We let it through to your inbox. |
| held | Do-not-disturb is holding it until your schedule ends. |
If an email was blocked by mistake
Check How does the Spam Blocker work? or How to block emails with the Screener for how to get it back. You can also move it back to your inbox from your mail client.
Older than 48 hours? It won't show up here. Try the search box instead, or get in touch and we'll help.
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