See what happened to an email with Mail history

Use your Mail history to see what we did with an email in the last 48 hours, and why

On this page

Can't find an email? Your Mail history shows the last 48 hours of emails we've processed for your account, and what we did with each one.

Filter what you see

You can filter the list by all actions, screened, spam, rolled, unsubscribed, or allowed.

What the labels mean

Each email has a label showing what happened to it. Here are some you'll see:

Label What it means
screened The Screener held it because it's from a new sender.
blocked It's from a sender you've blocked.
spam The Spam Blocker matched it with our spam check.
cold The Spam Blocker thought it was a cold sales email.
adult The Spam Blocker flagged it as adult or explicit content.
blocklisted It matched your Custom Blocklist.
rolled It was added to one of your Rollups.
unsubscribed It's from a sender you've unsubscribed from.
priority It's from a Priority Sender, so it went straight to your inbox.
allowed We let it through to your inbox.
held Do-not-disturb is holding it until your schedule ends.

If an email was blocked by mistake

Check How does the Spam Blocker work? or How to block emails with the Screener for how to get it back. You can also move it back to your inbox from your mail client.

Older than 48 hours? It won't show up here. Try the search box instead, or get in touch and we'll help.

Last updated:November 4, 2026

Tags: history, missing email, blocked email, where did my email go