How can we help? 👋

How to connect a Gmail account

Step-by-step guide for connecting your Gmail account to Leave Me Alone

Step 1 : Enable IMAP

To scan your mailbox for emails, you need to enable IMAP for your Gmail account.

  1. Go to your Gmail settings Forwarding and POP/IMAP tab.
  1. In the "IMAP access" section, select Enable IMAP.
  1. Click Save Changes (don't forget this step ⚠️).
Notion image

Step 2 : Turn on 2-Step Verification

ℹ️
If you don't have 2-Step Verification enabled then the next step won't work!
  1. Go to your Google Account Security tab.
  1. On the Signing in to Google panel, click 2-Step Verification.
  1. Click Get started and follow the steps.
Notion image

Step 3 : Create an App Password

  1. Go to your Google Account Security tab again.
  1. On the Signing in to Google panel, click App Passwords.
  1. At the bottom, choose Select app and choose Other (Custom Name).
  1. Enter "Leave Me Alone" and choose GENERATE.
  1. Copy the App Password (the 16-character code in the yellow bar on your device) - don't forget this bit ️⚠️.
ℹ️
Don't forget to copy your app password after you click Generate!
Notion image

All done!

You can now connect your Gmail to Leave Me Alone using your email address and the App Password you just generated

Need help?

The setting that you are looking for is not available for your account.

You must enable 2-step verification for the app password setting to be available for your Google account so please check you have done this first.

If you can't see the option to enable 2-step verification and you have a Google Workspace account please see the next section.

 
If you see this page when you try to create an app password then please make sure you have 2-Step Verification enabled first
If you see this page when you try to create an app password then please make sure you have 2-Step Verification enabled first

There is no option to create an app password (Google Workspace)

If you are connecting a Google Workspace account and you don't see the option to create an app password you will need to contact your system administrator and ask them to enable access.

They can find it in Security -> Access and data control -> Less secure apps -> Select the option "Allow users to manage their access to less secure apps".

Once this has been done you should be able to follow this guide to create an app password and connect your account to Leave Me Alone.

 
Steps to allow users to manage their access to less secure apps in Google Workspace Admin dashboard
Steps to allow users to manage their access to less secure apps in Google Workspace Admin dashboard

There is no option to enable 2-step verification

If you are connecting a Google Workspace account and you don't see the option to enable 2FA then you will need to contact your system administrator and ask them to enable to the setting.

They can find it in Security -> Authentication -> 2-step verification -> Check the box "Allow users to turn on 2-Step Verification"

 
Steps to allow enabling 2FA in Google Workspace Admin dashboard
Steps to allow enabling 2FA in Google Workspace Admin dashboard
 

The password is incorrect for this account

Make sure that you're using the app password generated in step 3 above.

If you still can’t connect your account, try the following:

  1. On your device’s browser, go to https://accounts.google.com/DisplayUnlockCaptcha.
  1. Enter your username and password, then enter the letters on the screen.
  1. Go back to Leave Me Alone and try connecting again.
ℹ️
Once you have completed the Display Unlock Captcha you have 10 minutes to connect your account.

Still need help?

Submit a request here or email us at support@leavemealone.app.

 
Did this answer your question?
😞
😐
🤩