## Still receiving emails that you unsubscribed from?

Unfortunately we can't unsubscribed from everything, although we're improving our processes all the time.

When we can't unsubscribe you from a sender, you'll notice an "Action required" button next to their name.


:::info
You can check for these instances by selecting the "unsubscribed" filter and looking out for the "Action required" button.

:::


 ![](/api/attachments.redirect?id=4219874b-90ed-4de8-ad71-a6e698f3ae3b " =1104x657")

You can read more about filtering [here](/doc/searching-and-filtering-mail-pXZT1xcdSn).


---

If you have any failed unsubscribes then we will show you the reason why they failed, as well as an image showing the failure if you click the "Action required" button:

For example this one failed because it requires a login, note the screenshot to the right:

 ![](/api/attachments.redirect?id=2e59cc9e-758a-4634-96fc-2354f9ac7348 " =1127x610")

If it looks like the unsubscribe didn't work then click the "It didn't work" button and we will show you the unsubscribe link so that you can unsubscribe manually if you like.

---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the search API with the q parameter:

```
GET https://help.leavemealone.com/api/search?q=<your_query>
```

The query should be search terms that you're trying to find to answer your question.
The response will contain relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
